Finding Login Credentials / Changing customer information
To get your original order information or to change your customer details, please go to the " My Account" page on Song Surgeon and login. Once logged in you can change or update your customer file. If you don't know your login information, this page will help you retrieve that information.Here is the link:http://www.songsurgeon.com/page/my_account.htmlIf this information doesn't solve your problem, please contact the Help Desk.
Related Articles
SS Fails to open after submitting the registration information
If you click the Song Surgeon icon to open the program and nothing happens, this is likely an issue with WinPcap, a utility used by Song Surgeon. When you first install the SS on your machine you are prompted to download and install this utility. ...
I had to reinstall SS on my computer but cannot find my software key; how can I retrieve my key?
Song Surgeon does not require a manual registration key. After reinstalling Song Surgeon, open the program, select "I am a Customer" and then enter your first name, last name, and email address into the registration screen. Click Register. The ...
Activating Song Surgeon on a New or Different Computer
With a growing customer base, we are seeing an increasing amount of people that are discarding one machine on which they have used Song Surgeon and replacing it with a new machine. Â As you may recall, your purchase of Song Surgeon entitles you ...
Recording Problems in Mac
If you are having problems using SS's recording module on Mac, please try changing the output from 44,100 stereo to 44,100 mono in the Recording dialog set up. We have seen instances were the a machine or a microphone only sends mono output and this ...
Won't accept Upgrade to Pro in Ver 3 for Mac
Go to Library\Application Support\Song Surgeon 3\ in this folder you should find a file named, licence.lic. Delete this file and then open and register the program again. >>>>>> If you have problems finding the Library folder that will be because ...