Recording Problems in Mac

Recording Problems in Mac

If you are having problems using SS's recording module on Mac, please try changing the output from 44,100 stereo to 44,100 mono in the Recording dialog set up.   We have seen instances were the a machine or a microphone only sends mono output and this causes a problem if you SS is expecting stereo.

    • Related Articles

    • The Record Function in Song Surgeon doesn't work on Mac

      If you are trying to use the recording function found in Song Surgeon 5 and have Catalina, please review the information below. Apple's newest operating systems have additional security features that make access to the microphone on your Mac ...

    • Song Surgeon 5 for Mac Crashes with Apogee Duet

      The older firmware version for Apogee Duet has always worked fine with SS5. However, it has been reported that the newer version (2) crashes it.  The problems seems to be solved as long as the Duet app is closed.

    • Keyfinder Package will not Install on Mac

      On the newer Mac OS's the Keyfinder installation package is sometimes flagged as Untrusted and your OS will not allow it to be installed. If you encounter this, please do the following Open the Terminal application on your Mac Type the next command ...

    • Recording - Troubleshooting Issues

      Not all computers record system audio in the same manner. There are numerous sound cards with a range of capabilities and limitations as well as a large difference between the way Windows XP, Vista, 7, and 8 handles system sound. If you are having ...

    • Problems Installing on a Mac - Gatekeeper

      The newer Mac OSX's have a setting built into the OS called Gatekeeper that can prevent software that has not been purchased from the Mac store from being installed. If you see an error message about not being able to install on your Mac, this might ...