Licences in My Account Page
When you log into your My Account page you will find the list of licensed machines at the bottom right. If this contains Machine ID's rather than descriptions, to match them to a machine you'll have to open your product and go to Help >> About. The machine ID you see there will match one of the ID's in our My Account page.
If you complete the description field when you register software on a machine then you'll have a practical description that hopefully will make this matching unnecessary. For example, you might use Work PC, Wife's PC, etc.
Related Articles
3 of 3 Licenses Used : Removing old licenses
If you are seeing a message that says 3 of 3 licenses used or somethiing similar, this simply means you have used the allotted licenses associated with your purchase. To remove an older licensed machine, to free a slot to license your current ...
Changing the email address you use for registering a product
Go to the My Account page for that product and log in using your old email (which is the one we have on file). You can find a link to the My Account page in the top Nav Bar of each of the product websites. Once logged in, you can change your email ...
Matching a machiine with its license (07/3/21)
When a machine is registered we use the following fields. First name, last name, email address, and Description. This description field, if used, contains your description of the machine. For example it might say Notebook, or Work PC, etc. When ...
Download Links
There are several way to get the links to download the your purchase(s) 1. If you need to download a product you purchase from us again, you can do this easily on your own by logging into your My Account page on our websites. You'll find the link in ...
Message says that All or 3 of 3 licenses are used
If open your product and see a message that 3 of 3 licenses are used you will need to remove a license from your purchase record in order to activate the product. In some cases you may see this message on a machine that was previously activated. If ...