Changing the email address you use for registering a product

Changing the email address you use for registering a product

Go to the My Account page for that product and log in using your old email (which is the one we have on file).
You can find a link to the My Account page in the top Nav Bar of each of the product websites.

Once logged in, you can change your email address there and then save it.  Thereafter when you try to install and regsiter
on a new machine you will use the new email address. On any previously registered and activated machines, when you open the product
it will no longer recognize the license since you email has changed. You'll be prompted to re-register that machine. When you are so prompted
use your new email address.

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