Error message 3 of 3 used OR Cannot register with credentials provided
If you are trying to register Video Surgeon on a machine and you see an error message thatsays you have already used 3 of 3 licenses OR something more generic like your license infois incorrect - but you know it is correct, then please log into the My Accountpage and from there deleted one or more licensed machines from your account.This will allow you to register a new machine:http://videosurgeon.net/my_account/In the My Account page the computer ID's you see can be matched to the computerID found in the Help >> Manual License Screen of each machine on which VS is installed.
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Error in updating time, Exit Code #255".
If you see the error message, when first starting Video Surgeon 2: Error in updating time, Exit Code #255". it is likely that the run.exe file used by Video Surgeon was somehow corrupted. Please download a new one using this URL ...
Install Error - WinpCap cannot be installed because an older version is in use
If you see an error message about not being able to install WinPcap because a version is in use by your computer, please try the following: 1. Go to Control Panel >> Installed Software >> and look for WinpCap. If you find it there, uninstall it. 2. ...
Program Opens on Task Bar but not full size - Also - Error(740): The requested operation requires elevation
When you open Video Surgeon 2, you see a message that says Error 740: The requested operation requires elevation, please read this article. Also, if you have a problem with the program opening on the task bar but not opening on the screen this ...
Error in getting file formats We got an error while getting download file info ExitCode: #1 Error ID: #6
If you are having problems with the YT Downloader and it doesn't work or you see any of the following error messages "Error in getting file formats We got an error while getting download file info ExitCode: #1 Error ID: #6" Please try the following. ...
trying to use the sniffer module in Video Surgeon and it is not working, and/or seeing error messages.
If you are using the Sniffer module in Video Surgeon 2 and get error messages, please contact Help Desk