Audio skips or stutters during playback

Audio skips or stutters during playback

When audio playback skips or stutters this is generally symptomatic of an under powered machine.
Here is what I'd like you to do.

1. Reboot the machine.
2. Open task manager and write down the memory and CPU utilization
3. Open SS - now right down this information again.
4. Now open a song ans start in playing in SS. Record the CPU and memory utilization % again.

If your memory or CPU utilization spike significantly when play the file, it is likely that you have
uncovered the problem.   If you'd like more assistance please complete a Help Desk ticket

The other item that should be tried AFTER doing the above is this.

Go to the lower left hand side of the SS interface.  Place your mouse over top the P/ T toggle.
Right click.   You will see that the algorithms are set to "Best".   Select the lowest setting
which is "Preview".   And then try playing again and see if the audio plays correctly.

    • Related Articles

    • Audio Stream Capture on Mac OSx - AirPlay

      We have some reports that when AirPlay is turned on Mac it interferes with the Audio MIDI setup. If you are experiencing a problem with Audio Stream Capture and you are running AirPlay, please turn it off. After that check the manual configuration as ...

    • Stuttering on Playback of File

      When a song stop and starts or "stutters" on playback this is due to inadequate computer resources. Specifically CPU power and/or RAM. If you go to the algorithm submenu and select Polyphonic 1, 2, 3 these might achieve slightly better quality BUT ...

    • Audio Stream Capture on Mac - "stop and check for permission issues"

      When using Audio Stream Capture on a Mac, you need to start playing the A/V file you WANT to capture within 10 seconds of the time that you start the Audio Stream capture recorder module working. if you do not, and there is no audio input for 10 ...

    • Unable to Get Audio Stats - (windows OS)

      This error message is caused by a permission issue of some kind. Please try the following which normally will solve the problem. Please close SS. Then, temporarily disable your antivirus program (disable all of its modules) Next, right click the SS ...

    • Audio file not found (problems opening .ssp files)

      The .ssp files store the path of the audio file used in the .ssp or Song Surgeon project file. If you have moved these audio files or moved .ssp's to a new machine, the .ssp's will not be able to open.   You will need to restore the audio files to ...