Mountain Lion Blocking SS Download and Install
The newest Mac OS, 10.8,Â aka Mountain Lion has a new security functionalitybuilt into it called Gate Keeper.Â This feature can block apps that are not downloadedfrom the App store to be blocked.Please review the article below to learn how to change this setting to allow SongSurgeon to be installed.http://support.apple.com/kb/HT5290
SS Fails to open after submitting the registration information
If you click the Song Surgeon icon to open the program and nothing happens, this is likely an issue with WinPcap, a utility used by Song Surgeon. When you first install the SS on your machine you are prompted to download and install this utility. ...
I want to install SS on a second computer or a different computer; how do I do this?
Your purchase and license key allows you to install Song Surgeon (SS) on three computers.Â Simply install Song Surgeon on the other computers. Once installed, open the program, select the button that says "I am a customer", and enter the data ...
SS- Sniffer Not Working
There are a number of different causes for the sniffer to not work as it should.Â This is a fairly comprehensive list of things you can check. 1. Please make sure you have the most recent version of Song Surgeon. This is currently 188.8.131.52 (as of ...
I have lost SS and need to download it again, how do I do this?
You can download a copy of Song Surgeon by going to the "Downloads" section of this help desk.Â Always download the most recent version of Song Surgeon.
Webroot Antivirus Blocking Song Surgeon from Running
Several customer have reported that Webroot has flagged one of Song Surgeon's files and will not let it run This file is named, SongSurgeon4Reg.exe. It runs to activate your software and to download updates. We recommend that you add an exception to ...