On Catalina, some users are seeing a warning about checking the software for Malicious content. This is caused by the Gatekeeper
function on your Mac.
The link below is for a different product but it address nicely this issue about Malicious Software. Please click this link and
open this page.
https://www.minicreo.com/mac-uninstaller/app-cannot-be-opened-on-macos-catalina.html
On this page scroll down about half way until you see:
Follow Steps 1-4 and it should solve your issue.
If it does not, please complete an Incident Support ticket.