Download Surgeon 3
Apple Cannot Check For Malicious Software : Catalina
Apple Cannot Check For Malicious Software : Catalina Apple’s newest operating system, 10.15 aka Catalina has a redesigned Gatekeeper function which may trigger this warning message when you try to open one of our applications for the first time. ...
Apple Cannot Check forMalicious Virus
If you are attempting to install a product on Mac 10.15 (Catalina) or 11.01 Big Sur and you machine blocks or stops the installation with a message about Not being able to check for malicious viruses, please review the following Knowledgebase article ...
Can't be opened because Apple cannot check it for Malkicious Software
If you see this message when trying to run Download Surgeon 3, it is caused by Gatekeeper on your Mac. Here is what you need to do: 1. When you see this message click Show in Finder. 2. Now you will see your Apps folder again with the DS3 icon ...
Cannot Check For Malicious Software warning on Mac Catalina
When trying to install and run Download Surgeon 3 on Mac 10.15 (Catalina) if you see a warning about not being able to check Download Surgeon for Malicious software, this is caused by Mac's Gatekeeper system. To resolve this issue, please do the ...
Cannot expand "pf64" constant on this version of Windows
When trying to install Download Surgeon on a Windows machine if you see this error message [ Cannot expand "pf64" constant on this version of Windows ] This error means that you have a 32 bit machine. Most machine going back even 10 years are both ...
Cannot save temporary file / / Bitdefender
We have seen issue on some machines that are running BitDefender. It is intefering with the ability of Download Surgeon to save files it downloads. If you are running BitDefender and are encounter problems, please try the following: Open ...
DS 3 for Mac SC Recorder: Message about installing utility continues to appear each time I try to use it
The first time you use the SC Recorder on a Mac, you will be prompted to install and additional utility. Go ahead and do this and finish the install. When done, open this module again. You should now be able to use it. If instead you again are ...
DS3 for Mac: oascript is not allowed access. : -25211 (03/19/20)
If you see this message when trying to Run the SC Recorder on your Mac please do the following: Got to Settings >> Security and Privacy Select Accessibility on the left. On the right in the Window you should see DS3 and it should be checked. If it ...
DS3 won't open on Mac Big Sur
Most machine that are upgraded to Big Sur are running Song Surgeon correctly. However we have seen issues an a small percentage of machine where the app seems to hang. Here is what you need to do. If you purchased before 11/29/20, uninstall the ...
iShowU is not installed message on Mac OSx 10.15
When installing Download Surgeon on a Mac, it will also attempt to install a utility it uses called iShowU. If you see a message the iShowU was blocked and could be installed, you may need to download and install it directly. Here is the link ...
Licensing or activating a new or different machine
If you are switching machine, before you try to activate on your new machine you need to go to: Help >> Deactivate command and remove the license from your old machine, to make room for your new machine. If you didn't do this your other option is to ...
msvcp140.dll error message
If you see an error message referencing msvcp140.dll this indicates that another Microsoft Redistributables package needs to be installed on your machine. Please download this package using this link ...
MSVCR120 dll File is missing
If you see a message saying that MSVCR120 dll file is missing and the program won't start, please do the following: Use the link below to download a Microsoft Redistributables package https://www.dropbox.com/s/psn3w12pukvispn/vcredist_13.exe?dl=0 ...
MSVCR120.dll Error messages
If you see an error message referencing MSVCR120.dll this indicates that another Microsoft Redistributables package needs to be installed on your machine. Please download this package using this link ...
MSVCR120.dll was not found, or similar type file name
When attempting to run Download Surgeon 3 if you see an error message like this: MSVCR120.dll was not found -- or similar type file name in the error message This is caused by a missing Microsoft Library file. To fix this issue go here: ...
No Audio on my Mac while usiing the SC Recorder
Mac's are built in such a way that there is no direct access to the audio on the sound card. Therefore, when DS records it has to grab (and redirect) the audio through its digital recorder. When it does that you will not hear audio on your Mac. ...
SC Recorder for Mac does not work correctly.
When you open the SC Recorder and begin to use it, you will briefly see a message in the upper left corner of our screen saying it is configuring your machine to use the SC Recording… then it will say it is ready for use. After that you can use the ...
Socks 5 Proxy Setting Error in Download Surgeon 03//04/20
If you see an error message about a Socks 5 Proxy or Protocol setting when trying to use Download Surgeon 3 please do the following: Open your System Preferences Go to Network >> Select "Advanced Button" In Advance Window select "Proxies". In the box ...
There is no sound when I use the SC Recorder (Mac only)
When Mac users, use the SC Recorder module from Download Surgeon, they will hear no audio. This is simply the way it must be with Mac OS. Mac's don't have sound cards for system audio like Win machines do. Download Surgeon uses a special utility ...
YouTube Module: Text of URL in form not visible
In some of the newest builds of Mac OSx 10.14 and there is a setting which can cause the text placed in the YT Window to be invisible. Here is how to fix that: Go To: System Preferences/General/Appearance >> change your setting from Dark to Light ...