YouTube Module: Text of URL in form not visible
In some of the newest builds of Mac OSx 10.14 and there is a setting which can cause the text placed in the YT Window to be invisible.
Here is how to fix that:
Go To: System Preferences/General/Appearance >> change your setting from Dark to Light and apply the setting. Then open DS 3 again
and check the YT module. This should solve the problem. If not, please complete a support desk ticket.
My Sniffer Download Module isn't working (Mac or Windows)
1. The sniffer test found in the Help button is just that. It is a test and if the sniffer is working correctly you should see a red square populate this module. However, you will not be able to download this file, so don't try. 2. If you have been ...
YT Downloader Fails: Error 3:61 or message URL not valid: DS2 05/02/19
The following issue is normally encountered when the YT Downloading module is not updating. Here is what you should do: 1. Temporarily disable your antivirus program and ALL of its modules (firewall, virus protection, system protection, etc.) 2. ...
YouTube Downloaders: No Audio - Use Best
The likely issue is that the file you downloaded has no audio. You can test this by open the file in another video player like Window media player, to confirm this. If that is the situation then when you select a file to download, select the one ...
Sniffer Downloader Not Working (When Using VPN Client)
The sniffer download module on Download Surgeon will not work when used with a VPNClient. Please try using the Sniffer Downloader outside of your VPN. The site, www.vimeo.com is a good test site. Open the Sniffer Download module and then play ...
Error when trying to Download YT Video
One of the challenges of keeping Download Surgeon running is that Youtube often makes changes to their site that can break our system. Most of the time we can fix these almost immediately without a user's intervention but, there are times in which an ...