Windows 10

Windows 10

Windows 10 has some prickly issues with permissions that can cause problems.   If you have recently upgraded to
Windows 10 and are having problems with the registration of Song Surgeon or the running of the program, please try the following.


1. Close and uninstall
2. Go to Control Panel >> Users. Make sure your user profile has Administrative Privileges
3. Download the newest version from this link

http://songsurgeon.com/files/SongSurgeon4.msi

4. Temporarily disable your antivirus program and all of its components
5. Install the program.
6. After install is complete, right click the SS program icon, select "Run As Admin" and allow the program to
open. Now, click the I am a customer button and try registering again. Let me know.

If this doesn't solve the problem, please complete a Support Ticket.

    • Related Articles

    • Is Song Surgeon Compatible with Windows 7

      Song Surgeon 3 is compatible with Windows 7.
    • Problems Installing on Windows 8 OS

      Song Surgeon does run on Windows 8.   When you install SS you will get an error message about WinpCap as you try to install.  Please ignore that and complete the installation. After completing the SS install, please do the following: Go to ...
    • Recording witn Song Surgeon on Windows 10 machines

      If you are encountering problems with the recording module on your Windows machine, here are a few tips that may be helpful. 1. If you are trying to record system audio, make sure to select the correct output device which is for system audio.  ...
    • Unable to Get Audio Stats - (windows OS)

      This error message is caused by a permission issue of some kind. Please try the following which normally will solve the problem. Please close SS. Then, temporarily disable your antivirus program (disable all of its modules) Next, right click the SS ...
    • Distorted recording sound

      One Song Surgeon user has alerted us that on his Windows 7 machine, he needed to For your info, what I finally found that he needed to deselect (turn off) the "Listen to this device" tab as shown below.