SS6 Crashes when you try to access the top menu
On older machines there may be situations where the Song Surgeon 6 installs, opens, and even loads and plays a file correctly, but crashes when the menus at the top of the UI are accessed. Such crashes are most often caused by outdated GPU drivers. Song Surgeon 6 requires Direct3D 11 feature level 11_0 for
hardware-accelerated rendering and these older machines and their older hardware may be using Direct X 10.
To resolve this issue, you should update your GPU drivers to the latest
version provided by Intel or your device manufacturer. This update
should enable the necessary support for Direct3D 11 and prevent the
crash.Please
note, given the age of your machine, that updating your drivers may not
fix this issue if your machine's hardware doesn't support these updated
drivers.
Here are the instructions.
1. Right click on your Start button and select Device Manager from the list.
2. When this opens select Display Adapters and click on the arrow >> to expand it.
3. You should see one or more devices listed there.
4. Right click on each device and select Update Driver
5. Allow the above to finish, then close, and reboot.
When your machine comes back up try opening Song Surgeon and using it again.
When your machine comes back up try opening Song Surgeon and using it again.
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