Problems Installing on Windows 8 OS
Song Surgeon does run on Windows 8.Â Â When you install SS you will get an error messageabout WinpCap as you try to install.Â Please ignore that and complete the installation.After completing the SS install, please do the following:Go to Wincpcap and download the file using this link.http://www.winpcap.org/install/bin/WinPcap_4_1_1.exeOnce download, right click the file, select properties.Then select compatibilityThen Select Win 7 and apply.Then double click and run.Â It should now install for you.After completing the installation of WinpCap, please open SS and it will now run.
Problems Installing on a Mac - Gatekeeper
The newer Mac OSX's have a setting built into the OS called Gatekeeper that can prevent software that has not been purchased from the Mac store from being installed. If you see an error message about not being able to install on your Mac, this might ...
Windows 10 has some prickly issues with permissions that can cause problems. If you have recently upgraded to Windows 10 and are having problems with the registration of Song Surgeon or the running of the program, please try the following. 1. Close ...
Unable to Get Audio Stats - (windows OS)
This error message is caused by a permission issue of some kind. Please try the following which normally will solve the problem. Please close SS. Then, temporarily disable your antivirus program (disable all of its modules) Next, right click the SS ...
Purchased Mac or Win - and now want to run on other OS
If you purchased the Mac version of Song Surgeon and now want to also run it on Windows OR your purchased the Windows version and now want to run it on Mac, the best way to do this is with the Dual OS Option. Song Surgeon is sold for both Mac and ...
Recording witn Song Surgeon on Windows 10 machines
If you are encountering problems with the recording module on your Windows machine, here are a few tips that may be helpful. 1. If you are trying to record system audio, make sure to select the correct output device which is for system audio. ...