Problems Installing on a Mac - Gatekeeper
The newer Mac OSX's have a setting built into the OS called Gatekeeperthat can prevent software that has not been purchased from the Mac store frombeing installed. If you see an error message about not being able to installon your Mac, this might be the cause.Please use the link below to check your Gatekeeper settings and thentry installing again.http://www.bu.edu/infosec/howtos/bypass-gatekeeper-safely/
Song Surgeon 5 for Mac Crashes with Apogee Duet
The older firmware version for Apogee Duet has always worked fine with SS5. However, it has been reported that the newer version (2) crashes it. The problems seems to be solved as long as the Duet app is closed.
Recording Problems in Mac
If you are having problems using SS's recording module on Mac, please try changing the output from 44,100 stereo to 44,100 mono in the Recording dialog set up. We have seen instances were the a machine or a microphone only sends mono output and this ...
The Record Function in Song Surgeon doesn't work on Mac
If you are trying to use the recording function found in Song Surgeon 5 and have Catalina, please review the information below. Apple's newest operating systems have additional security features that make access to the microphone on your Mac ...
Problems After Upgrading to Mac 10.9 - Song Surgeon will not run
After Upgrading to Mac 10.9, some people are having problems getting Song Surgeon to run. They are seeing error messages about not being able to find ffmpeg or ffplay. If you see such error messages it is likely being caused by the GateKeeper ...
Gatekeeper Warning that app is from unknown Source
When attempting to download/install Song Surgeon Version 4 for Mac, you may see a warning from the Gatekeeper function on your machine telling you that the app (Song Surgeon) is from an unknown source. If so, this is an issue with your Gatekeeper ...