My Sniffer Download Module isn't working (Mac or Windows)
1. The sniffer test found in the Help button is just that. It is a test and if the sniffer is working correctly you should
see a red square populate this module. However, you will not be able to download this file, so don't try.
2. If you have been to a video before using the same browser and have played that video, it is possible that video
could be cached (stored) on your machine, and when you go to it again on the WWW and play it, it can actually
be playing from the stored location on your machine, not the internet. If that is the case the sniffer will not detect
this video. To ensure that isn't a problem, you should clear the cache, temporary internet files, and history from
your browser. This will force your browser to again grab the A/V stream from the internet allowing the Sniffer
Downloader to grab it, assuming that it can detect videos from that web page.
3. When the Sniffer Downloader was first introduced 6+ years ago, it was able to detect and download from
approximately 90% of all sites. Today that percentage is greatly reduced as the way audio and video are
streamed on the internet has greatly changed and the sniffer module is blocked from working on many of these
sites. There are still many, many sites it works on, but on the larger, more popular sites that stay abreast
of the latest technology, it is unlikely to be able to detect A/V files.
If you experience the problem described in #3, that is where the SC Recorder comes in. It is your fallback
module that should allow you to grab audio or video from almost any site on the WWW.
Related Articles
DS4 Windows Error: MSVCR120.dll
After installing Download Surgeon 4 for Windows and when trying to run it, if you see an error message that says MSVCR120.dll cannot be found or is missing, please do the following: 1. Download the files from the links below. x86: ...
Sniffer Downloader Not Working (When Using VPN Client)
The sniffer download module on Download Surgeon will not work when used with a VPNClient. Please try using the Sniffer Downloader outside of your VPN. The site, www.vimeo.com is a good test site. Open the Sniffer Download module and then play ...
Troubleshooting Download Problems
Download Surgeon is a sophisticated program in its ability detect and download audio and video. The biggest issue for Download Surgeon is problems caused by Antivirus programs. For example they can: Can block updates to Download Surgeon Block ...
Cannot expand "pf64" constant on this version of Windows
When trying to install Download Surgeon on a Windows machine if you see this error message [ Cannot expand "pf64" constant on this version of Windows ] This error means that you have a 32 bit machine. Most machine going back even 10 years are both ...
DS4 for Mac Issues: Blank Screen, Progress Bar Doesn't Finish, Crash on Opening
DS4 may not work correctly on some older machines. We are currently trying to understand why we see some specific problems and fix them. Until then we have an alternative build that should fix most of these issues. Specifically, if you see any off ...