Malware Bytes

Malware Bytes

When running, Malware Bytes is know to block Song Surgeon function and even cause it to crash.   You can easily test if this is an issue by temporarily disable this program (all of its modules) and then opening SS6 again and open a file and repeated the same steps the previous were a problem.  If Song Surgeon now works correctly you have identified Malware Bytes as the problem.

All antivirus programs have a setting called exceptions or exclusions.  These tell the program to ignore files, or folders or programs.  Do a search on google for your antivirus program and find out how to set this up and EXCLUDE Song Surgeon from being monitored by Malware Bytes.



    • Related Articles

    • Song Surgeon 6 Crashing When Trying to Open one of the Top Menu Items

      If you are experiencing a crash when you try to open one of the functions from the top menu in Song Surgeon 6, it may be caused by a very old computer that has old default Microsoft libraries. Specifically Direct3D. Direct3D is a graphics application ...

    • The Record Function in Song Surgeon doesn't work on Mac

      If you are trying to use the recording function found in Song Surgeon 5 and have Catalina, please review the information below. Apple's newest operating systems have additional security features that make access to the microphone on your Mac ...

    • Apple Could Not Verify Song Surgeon

      If you see this message about Apple not being able verify or check for malicious viruses, please do the following. Go to System Settings ➙ Privacy & Security >> General Tab Scroll down to the Security Section. Look for (Song Surgeon) was blocked from ...

    • Song Surgeon 5 for Mac Crashes with Apogee Duet

      The older firmware version for Apogee Duet has always worked fine with SS5. However, it has been reported that the newer version (2) crashes it.  The problems seems to be solved as long as the Duet app is closed.

    • Installing Version 5 on Mac

      On some of the newer Versions of Mac OSx, Song Surgoen5 may be blocked by your File Vault setting. The link below shows you how to turn off File Vault on your Mac: ...