Internet Explorer Browser and Sniffer not working
Some flavors of Internet Explorer have a setting called "Protected Mode" This mode blocks the ability of the sniffer
to detect videos. You can check this by going here:
> Tools
> Internet Options
> Security.
> Look for a checkbox for "Protected Mode" you must uncheck it.
Close your browser and open it again. Try the sniffer. If it still does not work. Please refer to the other Knowledge Base articles on this issue (sniffer not working)
Related Articles
SS- Sniffer Not Working
There are a number of different causes for the sniffer to not work as it should. This is a fairly comprehensive list of things you can check. 1. Please make sure you have the most recent version of Song Surgeon. This is currently 3.1.1.1 (as of ...
Sniffer Working Only Part of the time
The sniffer works on approximately 90% of all sites that have A/V files. Let's first begin by confirming that it is working. When you use it you do have instances where the sniffer found a link and populated this link into the sniffer window. Is this ...
MuseScore Connection to Song Surgeon not working
If the connection between MuseScore and Song Surgeon Version 5 is not working please try the following to fix this issue. Close SS and uninstall it. Next, go here: (where " toddason" is replaced by your user name on the machine) ...
Main Sniffer Prompts for Password
When you use the Main Sniffer you will be prompted for a PW. This is the Mac Admin password. It does not have anything to do with Song Surgeon. Song Surgeon uses one of the libraries found in the Mac OS and your Mac is just verifying that you will ...
Sniffer Problems - Adding SS to your firewall exceptions list
To add Song Surgeon 3 or Video Surgeon and WinPCap to Windows Firewall Exceptions list please follow the instructions below. If you are NOT using the default firewall provided by Windows, the process will be different and you will need to consult ...