Windows 8 has some high resolutions settings built into it that can cause problems with the way the Video Surgeon interface appears on your screen. If you are encountering a problem like this where text is cut off and other items in the GUI do not appear as they should please check your DPI settings. On Windows 8 this is how you do it.
There are several approaches. I would suggest you start with setting your DPI settings to the default 96 DPI setting and see if that solves the problem.
On Windows 10 machines, if you have changed your default DPI, Video Surgeon may not display correctly. The text may not fit correctly in buttons or may appear crowded or cutoff. If you are experiencing these types of scaling issues, please try the ...
On a small number of machine we have seen an issue where the program opens and can be seen on the task bar but it will NOT open on the screen. If you are experiencing this issue, please try the following. 1. Close Video Surgeon 2. Go to your Start ...
This is a fairly comprehensive list of items to check if your sniffer is not working. 1. Open the browser(s) that you use to view videos on the internet and delete the cache (temporary internet files) and cookies. Here is a link to show you how to ...
If you see a message when trying to open a file in Video Surgeon that it doesn't have the necessary codecs and you have a windows OS, please try the following Go here: C:\Program Files (x86)\Video Surgeon 2 In this folder find the main Video Surgeon ...