File Download Problem (File Corrupt)
The increasing sophistication of browser security settings and antivirus programs can be problematic with .exe file downloads.Â
The Song Surgeon download file is good.Â It is checked for virus before it is uploaded.
Some people have seen messages that the downloaded file is corrupted or the download process simply hangs.
If this happens with you please try downloading again and do one of the following:
1. Clear browser cache/cookies/temp internet files and then try again.
2. Try a different browser
3. Lower the security settings on your browser
Problem with mp4 downloads on YouTube
Youtube seems to be making some additional changes with regards to Mp4 files that blocks the audio channel of the video file from being accessed. What you should do is find other file formats, such as an flv, which is the most common file format used ...
MSVCP120.dll or similiarly named file missing
When attempting to run Song Surgeon after installing it, if you see a message saying that MSVCP120.dll was not found. Or, if you see a message about some other similarly named file is missing, followed by a suggestion that reinstalling may solve ...
Could not create .wav file [error message]
When try to open Song Surgeon or a file, if you see an error message about not being able to create the empty wav file, please do the following: Go to the Options button. Note the path to the temp folder. It should look something like this. ...
Opening protected M4p file from iTunes
The m4p files are a protected file format that are used by iTunes. These are rare but, occasionally we do see them. Song Surgeon cannot open them directly. You can either convert these files or you can re-download as an mp3 from iTunes. See the link ...
Youtube Download failed, could be several different error messages
Once a day, when you open the Youtube module in Download Surgeon it will automatically check and update this module. This is necessary as YT is constantly making changes which require the YT module to be updated regularly to work correctly. When you ...