Download File has No Audio
The YouTube Downloader shows many different available file formats, but not all of these have audio. The program reads the metadata of these files
and displays only those with 2 channels (audio and video) of data. However, we cannot detect inside of the codec to determine if one of the channels
is empty, so it is possible you have downloaded a file that has a video channel with data and an audio channel that is empty.
You can check this by opening the video in Windows Media Player or iTunes/QuickTime. Another thing you can do is choose the file labeled "Best".
This file should have both audio and video data.
If you still have problems after checking the above, please complete a Help Desk Ticket.
Related Articles
No Audio in downloaded Video : Quick Time
It is possible that in some cases a video may not have audio but it is also quite possible that it has audio but your video player doesn't have the codecs it needs to open and play the audio. This is especially true if you are using the free Version ...
Downloaded file not saved
Download Surgeon goes through a series of steps to download files and then saves them to the locations specified in the Options settings of the software. By default, this location is: User/Documents/Download Surgeon 4/Video User/Documents/Download ...
YouTube Downloaders: No Audio - Use Best
The likely issue is that the file you downloaded has no audio. You can test this by open the file in another video player like Window media player, to confirm this. If that is the situation then when you select a file to download, select the one ...
Troubleshooting Download Problems
Download Surgeon is a sophisticated program in its ability detect and download audio and video. The biggest issue for Download Surgeon is problems caused by Antivirus programs. For example they can: Can block updates to Download Surgeon Block ...
My Sniffer Download Module isn't working (Mac or Windows)
1. The sniffer test found in the Help button is just that. It is a test and if the sniffer is working correctly you should see a red square populate this module. However, you will not be able to download this file, so don't try. 2. If you have been ...