Cannot expand "pf64" constant on this version of Windows
When trying to install Download Surgeon on a Windows machine if you see this error message
[ Cannot expand "pf64" constant on this version of Windows ]
This error means that you have a 32 bit machine. Most machine going back even 10 years are both 32 and 64 bit machines. Download Surgeon requires a 64 bit machine.
If you have a newer machine please try installing on that machine. If not, contact us for a refund.
My Sniffer Download Module isn't working (Mac or Windows)
1. The sniffer test found in the Help button is just that. It is a test and if the sniffer is working correctly you should see a red square populate this module. However, you will not be able to download this file, so don't try. 2. If you have been ...
I see a warning message about multiple monitors when using the SC Recorder
Download Surgeon's SC Recorder can only work when a single monitor is connected to your machine. If you have more than one monitor, the SC Recorder doesn't know which monitor is being used, that is why is shows this warning message. Windows 10 ...
Poor Sound Quality with SC Recorder - Mac OSx machines
If you are encountering poor sound when you use the SC Recorder, this may be caused by system resources. If you have many windows or programs open, all of these take system resources. As a test, please reboot your machine and then once your ...
Download File has No Audio
The YouTube Downloader shows many different available file formats, but not all of these have audio. The program reads the metadata of these files and displays only those with 2 channels (audio and video) of data. However, we cannot detect inside of ...
Fixing Problems Caused By Webroot antivirus software
Here are some suggestions for users of Download Surgeon that are running Webroot as their antivirus program. If you are trying to copy and paste a URL into the YT downloader address field and cannot this is a problem is caused by Webroot. The link ...